Call Center Representative - Temporary

Call Center Rep ? Healthcare Experience (Temp)


For consideration, qualified candidates only, email letter of interest with resume and salary requirements.

We have a great opportunity for an outgoing and energetic customer service rep (Call Center Rep) - preferable with experience in dealing with health plans, explaining complex policies/benefits and relaying them in easy to understand terms.

The Call Center Rep is a high volume inbound and outbound Call Center and Visitor?s Center responsible for responding to our Participants and provider questions regarding a variety of subjects including benefits eligibility, claims, pension, and premiums payments.


  • Handle a high-volume participant phone calls regarding benefits eligibility, claims, pension, and premiums payments.

  • Review and process participant records, including legal documentation, account numbers, addresses, beneficiary designation, plan selections, Coordination of Benefits records, Life Insurance, COBRA, etc.


Local candidates only, relocation assistance is not provided.


Submissions will be reviewed; only candidates most closely matching the requirements of the position will be contacted.

About MPI


Located in Studio City, CA, the Motion Picture Industry Pension and Health Plans (MPI) are multi-employer trust funds established by collective bargaining agreements between various employers and over 40 Unions and Guilds representing employees in the motion picture industry.


Recognized as an Employer of Choice for its employee-focused work environment, competitive compensation and benefits, MPI is a recipient of the World at Work Seal of Distinction.



Visit us at www.mpiphp.org


Equal Opportunity Employer


  • Minimum 2 years of customer service phone experience in a high call volume environment.

  • Health insurance experience is a plus.

  • Clear and effective oral and written communication skills; ability to explain and confirm understanding of complex issues.

  • Pleasant and professional telephone etiquette.

  • Excellent attendance and punctuality.

  • Able to handle fast-paced work and meet deadlines.

  • Able to handle a high volume of calls and meet the standards.

  • High School diploma or GED required.

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